FAQ
There are a massive selection of camera designs out there to choose from. As a home or business owner looking to start a DIY surveillance system project, the three basic designs you will likely be looking at are bullets, domes, and turrets. So what are they exactly, and what differentiates them?
Firstly they all all have same / similar internal components, so the difference is basically physical.
BULLET CAMERAS
Bullet cameras look more like a guns than they do bullets. Bullet cameras stick out / stand out. This is the camera to choose if you want something that is easy to install and stands out. The downsides for this camera is that it looks less aesthetically pleasing something important in residential homes. Also, if the camera is reachable, it can be hit and the camera could be facing a wall.
Thus this type of camera is commonly installed in
hard to reach places
locations where you want it to stand out
can be installed on walls or eaves
DOME CAMERAS
Dome cameras are the most aesthetically pleasing of all camera types. Some key points to note about domes:
harder to install vs a bullet due to moving parts inside
is pleasing to look at, less obvious
not able to easily discern direction as to which it is facing
has a cover so harder to damage – commonly used in areas which are reachable
can be installed on walls as well as eaves
One main negative about the dome is if the dome cover is dirty, it can cause blurry images at night (due to the IR reflecting off the cover)
TURRET CAMERAS
Similar to dome cameras, but don’t have a cover on them. They are probably one of the most popular camera choices as they are seen as an inbetweener of the dome and the bullet. You may not be able to tell, but its basically a ball in a socket, so it has a full range of motion. It is thus slightly easier to install than a dome.
used in all sorts of installs
can be installed on walls, eaves easily
people will be able to see what direction they are looking at
less susceptible to dirt stains than dome.
more obvious camera vs the dome, less obvious than the bullet
What you need:
the Hikvision camera/s
The Hikvision NVR
Precrimped CAT5E / CAT6 Cables or an installer who supplies the cables (with RJ45 ends). (1 per camera and 1 from the NVR to the modem)
A monitor or TV (with VGA or HDMI connections) (you can buy a 22′ 1080p monitor from Officeworks for around 110.)
Steps:
Run the CAT6 cables to the locations you require (1 per camera). The cables should come back to the location where your NVR is located. Note the NVR makes a running fan noise so a cupboard / walk-in is ideal.
Connect & install the cameras to one end of the CATcable and connect the other end to the NVR. Please seal connections with electrical tape to protect against water ingress
Plug in the monitor via a VGA or HDMI cable to the NVR
Connect an ethernet cable from the NVR to the modem (if you wish to do remote viewing).
Turn on the NVR & Monitor – you should see a setup screen.
Ensure you write down the username / password you choose. Its a pain in the bum to reset.
After setup, you should see your cameras on the screen!
To set up remote viewing,(this is a useful video https://www.youtube.com/watch?v=sNtB7Cjm7HY) If you get stuck at this step, please consult an IT professional as it could be your modem or other issue.
Hik-Connect is a new service introduced by Hikvision which integrates the dynamic domain name service (HiDDNS) along with alarm push notification service. It provides an easy way for devices to connect to the Internet.
ANDROID DOWNLOAD LINK – https://appstore.hikvision.com/
FULL HIK CONNECT USER MANUAL – Hik-connect-Mobile-Client-Software-(iOS)-User-Manual
Hik-Connect-How-to-add-devices-to-an-existing-hik-connect-account-NVRs-DVRs-Cameras
Hik-Connect-How-to-enable-Hik-Connect-remote-access-on-HIK-devices-NVRs-DVRs-Cameras
How to reset passwords on either an NVR or IP Camera?
The following quick guide by Hikvision takes you through the steps to do this.
IMPORTANT TO NOTE BEFORE STARTING:
This relies on emailing items to Hikvision tech support for their help to reset. Hikvision Tech support only operate Monday to Friday business hours. They can take 2 hours to reply, thus if you send it at around 3.30, you may not get a reply. In the time you are waiting need to keep SADP tool open and running.
OPTION 1 – TO RESET PASSWORD ON HIKVISION NVR,
> download SADP tool for your computer (https://www.hikvision.com/au-en/support/tools/hitools/clea8b3e4ea7da90a9/). SADP Version 3 for PC / SADP V1 for MacOS ()
> ensure you’re connected to your PC (ie. ethernet cable from your PC to your NVR) – load up the sadp tool, find your NVR and choose “forgotten password”
> email us the XML file (not the CSV file) and Serial Number (*Full serial number on SADP) to us. We will be emailing this file to Hikvision for them to provide a reset file. NOTE – Hikvision is only open during business hours, so you must send it to us before say 3pm on a business day to allow ample time to reply
NOTE – you must leave everything on from this point. SADP program and devices. If power goes off or network disconnects, the files will need to be regenerated.
> we will then email a reset XML file back which will enable you to reset your password. (usually within the same business day if done in the morning). Import this into SADP
THE FULL GUIDE BELOW
Hikvision_IPC_NVR_Password_Reset_Guide
OPTION 2 – RESET CAM PASSWORDS
CAMERAS – TO RESET PASSWORD ON HIKVISION CAMERAS CONNECTED TO NVR,
> download SADP tool for your computer (https://www.hikvision.com/au-en/support/tools/hitools/clea8b3e4ea7da90a9/). SADP Version 3 for PC / SADP V1 for MacOS ()
> CONNECT A CABLE FROM your PC (ie. ethernet cable from your PC to your NVR’s CAMERA PORT (so if you have a 4ch and 4 cameras, you’ll need to unplug 1 cam and plug in there))
> load up the sadp tool, find the cameras you wish to reset and choose “forgotten password”
> email us the relevant XML file/s (not the CSV file) and Serial Number (*Full serial number on SADP). NOTE – Hikvision is only open during business hours, so you must send it to us before say 3pm on a business day to allow ample time to reply. Commonly Hikvision will send the file back within 1-2 hours. ENSURE you leave everything on. If power / network disconnects, the files won’t work and you’ll need to regenerate again.
> we will then email a reset XML file back which will enable you to reset your password. (usually within the same business day if done in the morning)
THINGS TO NOTE:
only Australian region products can be reset
Hikvision is only open 9-5 Monday to Friday, thus please send it before 2pm on a weekday so you can get the reset code back on the same day.
Only if you purchased goods from us, can we reset it – if you bought it elsewhere, please speak to the reseller who sold you the product
email the serial number / xml file to us at sales@muyangtech.com.au
ALTERNATIVE STEP FOR CAMERA IF YOU HAVE RESET BUTTON UNDER SD CARD SLOT:
How to manually factory reset a camera.
Press and hold down the reset button for 30 seconds while the camera is on then power it down.
Continue to hold the reset button down for a second 30 seconds then power it back up.
Continue to hold the reset button down for a final 30 seconds then let go of the button.
This FAQ deals with one of our most common questions.
“I’ve just bought a Hikvision IP kit from you – what do I do?”
What you need:
the Hilook camera/s
The Hilook NVR
Precrimped CAT5E / CAT6 Cables or an installer who supplies the cables (with RJ45 ends). (1 per camera and 1 from the NVR to the modem)
A monitor or TV (with VGA or HDMI connections) (you can buy a 22′ 1080p monitor from Officeworks for around 110.)
Steps:
Run the CAT6 cables to the locations you require (1 per camera). The cables should come back to the location where your NVR is located
Connect & install the cameras to one end of the CATcable and connect the other end to the NVR. Please seal connections with electrical tape to protect against water ingress
Plug in the monitor via a VGA or HDMI cable to the NVR
Connect an ethernet cable from the NVR to the modem (if you wish to do remote viewing).
Turn on the NVR & Monitor – you should see a setup screen.
Ensure you write down the username / password you choose. Its a pain in the bum to reset.
After setup, you should see your cameras on the screen!
To set up remote viewing,If you get stuck at this step, please consult an IT professional as it could be your modem or other issue.